Shipping policy

The time it takes to prepare your order for shipment depends on a number of factors. Normally, it takes 1-5 working days to process an order. For details, see the information on a specific product.

Payment and dispatch

The following terms and conditions apply: Domestic delivery (Germany)
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany): We charge a flat shipping fee of 0,00 € per order.
Deliveries to foreign countries: We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 working days, for deliveries abroad within 5 - 7 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

We strive to provide a variety of convenient payment methods to enhance your shopping experience. Our Shopify shop accepts payments through the Shopify Payments system, ensuring a secure and seamless transaction process. Below are the payment options available:

Credit Cards

Visa
MasterCard
American Express
Unipay

Digital Wallets

Apple Pay: Use Apple Pay for a fast and secure checkout if you are an Apple device user.
Google Pay: Convenient payment option for Android users and Google account holders.
Shop Pay: Shopify's own accelerated checkout, which remembers your information for faster future checkouts.

Buy Now, Pay Later Services

Klarna: Available for customers in eligible countries, Klarna allows you to split your purchase into convenient payments.

Important Information

All payment methods are processed securely through the Shopify Payments system.
Your payment information is encrypted and protected by advanced security measures.
We do not store any of your payment details on our servers.

By offering these diverse payment options, we aim to provide a flexible and convenient shopping experience for all our customers. Thank you for choosing to shop with us!

Contact Us

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

We are responsible for the goods until they are delivered to you. If a package is lost or mis-delivered due to carrier errors, we will work with you to resolve the issue. Please ensure the shipping information provided is correct to avoid delays.

Customs fees and import duties

Buyers pay all customs fees and import duties. The seller is not responsible for delays in delivery due to the fault of customs.